shipping & delivery
At Coddle, we believe that you should get your new furniture quickly — and safely. Unlike traditional furniture companies, you don’t have to wait 8 to 12 weeks for your sofa to arrive. As a general rule, we only sell products that are actually available in our California warehouse. This means that your new sofa will be on the way to your home within hours of placing an order.
Please read on for more information on our shipping process.
standard delivery
To help ensure the health and safety of our customers, our team, and the community we’ve introduced Contactless Delivery as our default delivery option. Contactless Delivery means:
- We’ll deliver your item(s) to the front door of your house or apartment – please double check box sizes and accessibility if you live in an apartment. Some of our boxes are quite large and may not be able to get up narrow stair cases or into non-service elevators.
- We’ll knock/buzz, and will greet you at your door while maintaining a reasonable physical distance.
- If your signature is required we’ll pass it along to you as gingerly as possible. For purchases $1000 and greater, Standard Delivery is FREE (with some rare exceptions described below). This applies to your cart’s subtotal before discounts. For anything $999 or less, there is a 10% shipping fee.
For a small portion of US residents in rural areas, there may be additional shipping charges of up to $200. These fees will be clearly stated at checkout before you make your purchase.
white glove / in-room set-up
If you’re a hassle-free kinda-person, then select our ‘White-Glove’ service. Our team will deliver the piece to the room of your choice, and assemble it in place. If required, they will also remove all packaging materials. Please note, a 20% re-stocking fee will be charged on the order value for any returns without the original packing materials.
See our full terms and conditions here.
scheduling your delivery
Once your order is processed and ready for delivery, our team will be in touch to confirm details and accessibility and to schedule your delivery. This will be the time to discuss any special circumstances and to ensure your purchase will make it into your apartment or house safely and without damage.
Smaller items are often sent via courier such as FedEx and UPS. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.
